Contact Us
Paris Opera House Tickets is an independent guide. Contact us about site content, corrections, broken links or accessibility. For an existing booking, payment, refund or ticket change, please contact the booking provider shown in your confirmation.
Last updated · October 2026
We are not the official website of Palais Garnier. We do not operate the attraction, control admission or tours, or manage provider cancellations and refunds.
How to reach us
Email our website team at info@ParisOperaHouseTickets.com. We can help with questions about this website and its published content.
What we can help with
- Outdated details, unclear wording or factual corrections.
- Broken links, display problems and accessibility issues.
- Feedback on guides, affiliate links, editorial matters or partnerships.
What we cannot do — and who can
We cannot change, cancel or refund a booking. Use the manage-booking link in your confirmation email or contact the booking platform directly.
We cannot change ticket names or dates, reissue tickets, confirm entry, contact an operator for you, or control availability. Check your voucher, provider account or the attraction’s own contact route.
Already booked? Start here
Find your confirmation email, booking voucher, and the provider app or account. Bookings made through third-party platforms are governed by that provider’s terms and support process.
We do not have access to third-party booking records.
How this site makes money
Some outbound booking links may be affiliate links. If you buy through one, we may receive a commission, normally at no extra cost to you.
This does not make us the official seller, attraction operator or booking provider.
Before you email
Please include the page URL, the topic or section, and what seems incorrect. A screenshot can help with website issues.
If the problem is technical, include your device and browser. Do not send passwords, full card numbers, security codes or unnecessary identity documents.
What not to send us
Do not email payment details, account passwords or booking credentials. For payment or booking problems, use the actual provider’s official support channel.
How we handle corrections
If you report a wrong price, closed entrance or out-of-date opening time, we check it against the official source. If the report is right, we correct the page.
A factual correction is useful even when it is not a complaint.
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